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Legal

HAXSY Privacy Policy

Last updated: September 10, 2026

HAXSY (“HAXSY,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with HAXSY.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with HAXSY, we may collect information such as:

  • Your name
  • Email address
  • Phone number, if provided
  • Billing and shipping address
  • Order and purchase information
  • Payment-related information
  • Communications you send to HAXSY Customer Support
  • Device, browser, and IP-address information
  • Website activity and interactions
  • Cookie and similar technology information

When you make a purchase, payment information may be collected and processed by our payment and ecommerce service providers. HAXSY does not necessarily receive or store your complete payment-card information.

2. How We Use Your Information

We may use personal information to:

  • Process and manage orders
  • Arrange payment, fulfillment, shipping, and delivery
  • Send order confirmations and tracking information
  • Provide customer support
  • Process eligible refunds or replacements
  • Detect and prevent fraudulent or unauthorized transactions
  • Maintain and improve our website
  • Understand how customers use our website
  • Comply with legal and regulatory requirements
  • Protect HAXSY, our customers, and others
  • Send marketing communications where permitted and where appropriate consent has been obtained

3. Ecommerce and Payment Processing

HAXSY uses third-party ecommerce and payment services to facilitate purchases and securely process transactions.

These providers may collect and process information necessary to complete your transaction, prevent fraud, provide payment services, and operate checkout.

Their handling of your information may also be governed by their own privacy policies.

4. Order Fulfillment and Shipping

HAXSY uses third-party fulfillment providers, suppliers, and shipping carriers to process and deliver customer orders.

To fulfill an order, we may provide these parties with information reasonably necessary to complete delivery, such as:

  • Your name
  • Shipping address
  • Contact information
  • Products ordered
  • Order information

Our fulfillment partners should use this information as necessary to process and deliver your order and provide related services.

5. Cookies and Similar Technologies

HAXSY and our service providers may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning
  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website traffic and usage
  • Measure website performance
  • Prevent fraud
  • Improve our services
  • Support advertising or marketing where permitted

Your browser may allow you to block or delete certain cookies. Disabling cookies may cause some website features to function incorrectly.

6. Analytics and Advertising

We may use analytics or advertising services to understand how visitors interact with HAXSY and to measure or improve marketing campaigns.

Depending on the tools we use, these providers may receive information about your device, browser, IP address, website interactions, and purchases.

Where required by applicable law, we will provide appropriate choices or obtain consent before using certain advertising or tracking technologies.

7. How We Share Personal Information

We may disclose personal information to companies that help us operate HAXSY, including:

  • Ecommerce platforms
  • Payment processors
  • Fulfillment providers and suppliers
  • Shipping and delivery companies
  • Website hosting and technology providers
  • Analytics providers
  • Customer-support providers
  • Fraud-prevention and security providers
  • Marketing or advertising providers where applicable
  • Professional advisers when necessary

We may also disclose information when required by law, to respond to valid legal requests, to enforce our policies, or to protect our rights or the rights and safety of others.

8. Sale or Transfer of the Business

If HAXSY is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may give you certain rights concerning your personal information.

These may include the right to request:

  • Access to certain personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Information about how your information is used or disclosed
  • A copy of certain information
  • Withdrawal of consent where processing is based on consent
  • Opt-out rights for certain advertising, profiling, sharing, or sale activities where applicable

Some rights are subject to exceptions and verification requirements.

To submit a privacy request, contact us at support@haxsy.com.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you choose to receive promotional emails from HAXSY, you may unsubscribe using the unsubscribe option included in those messages.

Even if you opt out of promotional communications, we may still send non-promotional communications concerning your orders, transactions, customer-service requests, or other important service information.

13. Children’s Privacy

HAXSY is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 in circumstances where parental consent is required, we will take appropriate steps to delete or otherwise address the information.

14. International Processing

Some of our service providers, fulfillment partners, or other third parties may operate in countries different from where you live.

As a result, personal information may be processed or stored outside your state, province, or country and may be subject to different data-protection laws.

Where required, appropriate safeguards will be used for international transfers of personal information.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

HAXSY is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

HAXSY Customer Support

support@haxsy.com

Questions?

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